ReviewPulse Documentation
Everything you need to install, configure, and get the most out of ReviewPulse. From first install to advanced configuration.
Getting Started
Installation
- 1Download the ReviewPulse .zip file from your Gumroad purchase receipt.
- 2In your WordPress admin, go to Plugins → Add New → Upload Plugin.
- 3Select the reviewpulse.zip file and click Install Now.
- 4Activate the plugin. You’ll see ‘ReviewPulse’ appear in your admin sidebar.
- 5The plugin requires WooCommerce to be installed and activated.
- 6Minimum requirements: WordPress 5.8+, PHP 7.4+, WooCommerce 5.0+.
Configuration
- 1Navigate to ReviewPulse → Settings in your WordPress admin.
- 2Select your preferred AI provider from the dropdown: OpenAI, Claude, Gemini, Groq, DeepSeek, or Mimo.
- 3Enter your API key for the selected provider. You can get API keys from each provider’s developer portal.
- 4Choose your AI model (e.g., GPT-4o-mini for OpenAI, Claude 3 Haiku for Claude, Gemini 1.5 Flash for Gemini).
- 5Enable ‘Auto-Analyze’ to automatically analyze new reviews as they come in.
- 6Save your settings. The plugin will confirm a successful connection to your chosen AI provider.
Supported AI Providers
| Provider | Models | Best For |
|---|---|---|
| OpenAI | GPT-4o, GPT-4o-mini, GPT-3.5-turbo | Best overall quality. Recommended for most stores. |
| Claude (Anthropic) | Claude 3 Haiku | Excellent at nuanced, empathetic responses. |
| Google Gemini | Gemini 1.5 Flash, 2.0 Flash, 2.5 Flash | Fast and cost-effective for high-volume stores. |
| Groq | Llama 3.3 70B, Mixtral 8x7B | Blazing fast inference. Great for real-time responses. |
| DeepSeek | DeepSeek Chat, DeepSeek Coder | Budget-friendly option with solid quality. |
| Mimo | Mimo V2 Pro | Specialized model for e-commerce contexts. |
Features Deep Dive
Dashboard & Analytics
The ReviewPulse dashboard shows real-time stats: total reviews analyzed, sentiment breakdown (positive, neutral, negative), and revenue at risk. Stats are cached for performance and auto-refresh when new reviews arrive.
Auto-Analyze Reviews
When enabled, ReviewPulse automatically analyzes every new approved WooCommerce review. The AI detects sentiment, identifies potential churn signals, and generates a context-aware reply suggestion — all before you even read the review.
1-Click Reply Publishing
Each analyzed review gets a suggested reply. Click ‘Publish Reply’ to post it as a native WordPress comment under your store name. The plugin prevents duplicate replies and attributes responses to the logged-in admin user.
Smart Auto-Approve
In Pro mode, ReviewPulse automatically approves 4-star and 5-star reviews, reducing moderation overhead. Negative reviews remain pending for manual review, giving you control over what goes live.
Multi-AI Fallback System
If your primary AI provider fails (rate limit, downtime, invalid key), ReviewPulse automatically routes the request through a fallback queue of all 6 providers. This ensures 99.9% analysis uptime — your reviews never go unanswered.
Debug Logging
ReviewPulse maintains a rolling log of the last 50 operations. Useful for troubleshooting API connectivity issues, understanding fallback behavior, and monitoring analysis performance. Accessible from the plugin settings page.
Frequently Asked Questions
Do I need coding skills to use ReviewPulse?
Not at all. Install the plugin, enter your AI API key, and you’re ready. The entire setup takes under 2 minutes.
Which AI provider should I choose?
For most stores, we recommend OpenAI (GPT-4o-mini) — it offers the best balance of quality and cost. If speed is your priority, try Groq. For budget-conscious stores, DeepSeek is the most affordable option.
How much do the AI API calls cost?
API costs depend on your chosen provider and volume. For a typical store processing 100 reviews/month with GPT-4o-mini, expect $1-3/month in API costs. ReviewPulse itself has a one-time $49 license fee with no recurring charges.
Is my review data sent to Aotum8 Labs?
No. ReviewPulse operates entirely within your WordPress installation. Review data is sent only to your chosen AI provider using your own API key. We never see or store your data.
Can I use multiple AI providers simultaneously?
You set one primary provider, but the fallback system automatically tries other configured providers if the primary fails. This means you can add API keys for multiple providers for maximum reliability.
Does ReviewPulse work with any WordPress review plugin?
ReviewPulse is built specifically for WooCommerce product reviews. It hooks into WooCommerce’s native review system (comment_type = ‘review’). Third-party review plugins are not currently supported.